Customer service, turned into a retention lever.
Customer service and returns modules for PrestaShop 8: return request management, translated reasons, credit note generation, status tracking, customer service analytics.
A badly handled return costs a customer; a smooth one builds loyalty. The modules in this category structure return requests, clarify terms of sale and reduce disputes related to sizing or non-returnable products.
Handle returns end to end with the Product Return Manager (QR scan, analytics, AI translation), limit undue returns with the final sale / non-returnable badge, and cut sizing errors with the size guide.
Modules tested on PrestaShop 8 and 9, multilingual, source code included, with support. On WooCommerce, returns solutions live in the WooCommerce category.
To choose by goal rather than module by module, see our guided selections: returns management and customer support.
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