# DataFirefly WhatsApp Commerce Suite — Shopware 6

> Go far beyond simple WhatsApp notifications on Shopware 6: Meta Commerce catalog synchronisation, full conversational ordering, abandoned cart recovery via WhatsApp with HSM templates, and an HMAC-signed checkout link that brings the customer back to your Shopware checkout. Single codebase compatible with 6.5, 6.6 and 6.7.

- Page: <https://www.datafirefly.com/en/product/dfwhatsappcommerce-shopware-en/>
- Language: en
- Last updated: 2026-06-10
- Platform: Shopware
- Category: Marketing & Promotions
- SKU: DF-WACOMM-SW6-PT
- Price: 129.00 EUR
- Other languages: [fr](https://www.datafirefly.com/product/dfwhatsappcommerce-shopware/index.md), [es](https://www.datafirefly.com/es/producto/dfwhatsappcommerce-shopware-es/index.md), [de](https://www.datafirefly.com/de/produkt/dfwhatsappcommerce-shopware-de/index.md), [it](https://www.datafirefly.com/it/product/dfwhatsappcommerce-shopware-it/index.md), [pl](https://www.datafirefly.com/pl/produkt/whatsapp-commerce-suite-shopware/index.md), [nl](https://www.datafirefly.com/nl/product/dfwhatsappcommerce-shopware/index.md), [pt](https://www.datafirefly.com/pt/produto/dfwhatsappcommerce-shopware/index.md)
- Index: <https://www.datafirefly.com/en/product/llms.txt>

## 4 modules that turn WhatsApp into a real sales channel on Shopware 6

Most WhatsApp extensions for Shopware stop at sending an order notification. **DataFirefly WhatsApp Commerce Suite** goes much further and turns WhatsApp into a complete sales channel, built on the official Meta Cloud API.

### 📦 WhatsApp Business catalog synchronisation

Your Shopware products are pushed automatically to the Meta Commerce catalog — in real time on every change, or in hourly batches if you prefer. Variants are sent individually, the `retailer_id` mapping is consistent (`sw_{product number}`), excluded categories are configurable, and a full resync button pushes everything again in batches of 100.

### 💬 Conversational ordering

A complete state machine drives the customer journey inside WhatsApp: catalog browsing, free-text search, quantity selection with stock control, cart review, payment, human handoff. Your customers can order without ever leaving the chat — and the final checkout remains your Shopware checkout, with the cart already built.

### ⏰ 3-step abandoned cart recovery

Three configurable sequences (60 min, 24 h, 72 h by default) with Meta HSM templates. The third reminder can attach a dynamic promotion code to maximise conversion. The recovery rate is tracked in real time in the dashboard.

### 💳 HMAC-signed checkout link

When the customer taps "Pay" in WhatsApp, they receive a secure HMAC SHA-256 signed link with configurable expiry that restores their cart server-side and brings them straight to your existing Shopware checkout. No new payment provider required — you keep your current stack.

## Technical architecture

- Native Shopware 6 plugin, single codebase compatible with 6.5, 6.6 and 6.7
- PSR-4 under the `DfWhatsAppCommerce` namespace, PHP 8 attribute controllers
- 5 dedicated DAL entities on `df_wac_` prefixed tables (conversations, messages, carts, catalog, logs)
- 2 native Shopware scheduled tasks: cart reminders every 15 min, hourly catalog batch
- Storefront webhook `/df-wac/webhook` with X-Hub-Signature-256 validation and Meta handshake
- Full administration module: KPI dashboard, WhatsApp Web-style conversations with direct reply, abandoned carts, catalog log, filterable logs
- Per-sales-channel configuration via the standard plugin config system
- 3 languages included: FR, EN, DE (admin, storefront and customer messages with language detection)

## Included with your purchase

- Plugin `.zip` downloadable from your customer account, full source code included
- Complete documentation (Meta Cloud API setup, webhook, HSM templates)
- Free updates for 12 months
- Technical support by e-mail
- Unlimited dev and staging installations