Everything you'd want to know before you install.
A detailed look at how Multi-Carrier Order Tracking Page — Branded Timeline (PrestaShop 8 & 9) works, why we built it the way we did, and the thinking behind the features above.
Your customers stay with you, not with the carrier
As soon as a tracking number is set on an order, the module queries the matching carrier API and shows the progress on a tracking page embedded in your store: a 4-step timeline, a detailed event history, and a status per package. Customers are no longer redirected to a third-party website in someone else's colors — your brand follows the order all the way to delivery.
Simple setup, robust operation
Enter your API credentials in the back office, map your PrestaShop carriers to the connectors (or let name-based auto-detection do the work), and you're set. Statuses are cached in the database and refreshed by a secured cron: the page stays instant even with many orders, and your API quotas are preserved. Delivered packages are no longer polled.
Built to reduce support load
The “Track my package” link appears in the order detail and customer account; guests find their order with their reference and email. In case of a delivery incident or a package waiting at a pickup point, the status is clearly highlighted — your customers are informed before they even think of contacting support.
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