Can I sell prescription medicines with this module?

It depends on your country. In France, selling prescription medicines online is forbidden and only authorised pharmacies may sell non-prescription medicines online. The module covers medical supplies, contact lenses, products you want a pharmacist to check, and the markets where the law allows it. Check the rules that apply to your business.

Where are prescriptions stored?

On your own server, in a dedicated folder that you can move outside the web root. Every file is encrypted with AES-256-GCM before it is written and is never served directly: it goes through the module, which checks access rights. In France, health data of patients must be hosted by an HDS-certified provider.

What happens if the payment module confirms the payment later?

The order stays on hold. The module records the new status as the original status and puts the order back to “Awaiting pharmacist validation”. Once validated, the order returns to the recorded status, for example Payment accepted.

Can customers reuse a prescription?

Yes, if you enable the option. The pharmacist sets a validity date when approving, 90 days by default. Until that date, a signed-in customer can attach the prescription to a new cart in one click, and it goes back to the pharmacist for review.

Is the QR code checked against the national health insurance service?

No. Only certified pharmacy software used with the pharmacist's professional card can query the national e-prescription service. The module reads the QR code, shows the identifier and the full content, and flags any prescription already used in another request of the shop. The pharmacist then checks the identifier in the pharmacy software.

What happens when I uninstall the module?

All stored documents are permanently deleted, together with the module tables. The dedicated order status is hidden but kept for the history of existing orders. Export the register before uninstalling if you need to keep a record.

Prescription Upload for PrestaShop: Pharmacist Approval

Prescription Upload for PrestaShop: Pharmacist Approval Before Shipping

No regulated order ships without your pharmacist's approval.

You sell medical supplies, contact lenses or products that need a check, and you handle prescriptions by email today. This module adds the prescription upload straight into the cart, holds the order until the pharmacist decides and keeps the documents encrypted on your server. The pharmacist reads the prescription in the back office, talks with the customer in a message thread, then approves, asks for details or refuses. The order returns to its status or is canceled automatically, and the customer is notified by email.

At a glance

Prescription upload in the cart (PDF, JPG, PNG, WebP), phone photos accepted
Order on hold until the pharmacist approves, or payment locked until approval
Documents and answers encrypted with AES-256-GCM, never served directly by the web server
Health questionnaire, maximum quantities per order and customer ↔ pharmacist messaging
QR code reading for electronic prescriptions and alert when a prescription is reused

PrestaShop 8 & 9 AES-256-GCM encryption 8 languages Pharmacy and medical supplies

30-day refund

12 months updates

24h support

The long version

Everything you'd want to know before you install.

A detailed look at how Prescription Upload for PrestaShop: Pharmacist Approval Before Shipping works, why we built it the way we did, and the thinking behind the features above.

§ 01

Who it is for

Pharmacy and drugstore shops, medical supply sellers, online opticians and pharmacies allowed to sell online that must check a prescription or have some products reviewed by a professional before shipping. In France, selling prescription medicines online remains forbidden: there the module covers medical supplies, contact lenses, products under pharmacist review and other European markets where the law allows it.

§ 02

How an order goes

The customer adds a regulated product and sees the prescription block in the cart. The customer uploads the document, fills in the health questionnaire if you enabled it, then orders. The order is created with the “Awaiting pharmacist validation” status and the pharmacist receives an email. The pharmacist opens the request in Orders > Prescriptions, reads the document, writes to the customer if needed, then decides. The customer is emailed at each step and follows the request from the account or a private link.

§ 03

Before or after payment

By default the customer pays, then the order waits for validation: it is the simplest path, but a refusal means a refund. The “before payment” mode locks the checkout until the pharmacist has approved the cart: no refund to handle, at the cost of a waiting step for the customer. If the cart changes after approval, it has to be sent again.

§ 04

QR code reading for electronic prescriptions

When a request is opened, the QR code printed on the prescription is read in the pharmacist's browser, from photos and PDFs alike. The detected identifier is shown and compared with the other requests of the shop: a prescription already used by another customer triggers an alert. Only certified pharmacy software can query the national e-prescription service: the module does not replace that check, it prepares it and detects reuse.

§ 05

Hosting and compliance

A prescription contains health data. In France it must be hosted by an HDS-certified provider. The module brings the technical tools: encryption, explicit consent, audit log, retention period, GDPR export and deletion. Hosting choices and sales authorisations remain your responsibility.

Prescription Upload for PrestaShop: Pharmacist Approval Before Shipping

The short version.

The prescription comes with the order

The pharmacist decides, the order follows

Health data kept safe

Fewer back-and-forths with customers