Conversion and UX

Conversion rate optimisation (CRO) and e-commerce UX: one-page checkout, side cart, cross-sell and up-sell, A/B testing, product page, cart abandonment, newsletter popups, express payment, social proof, urgency and scarcity.

Articles

Conversion and UX

Security deposits on a PrestaShop rental

Blocking 800 euros on a customer's card for a 60-euro rental demands a trust they do not yet have. The three mechanisms and what they are worth depending on duration, the amount formula, and what makes a retention defensible.