Everything you'd want to know before you install.
A detailed look at how Loyalty Points and Referral Program Module for PrestaShop 8 & 9 works, why we built it the way we did, and the thinking behind the features above.
Why a loyalty module is still worth having
A returning customer costs less than a new one, and a points balance is a concrete reason to come back. PrestaShop has not shipped a loyalty module since version 1.7, and cart rules alone cannot accumulate points, track a status or reward a referral. This module covers all of it in one tool built for PrestaShop 8 and 9.
Reliable points, even when the order changes
Points are calculated from the actual order lines, in the customer currency and then converted. They stay pending until the order reaches a status you have marked as validated, then become available. If the order is cancelled, the points are removed; if you issue a partial credit slip, only the refunded share is deducted. A resynchronisation button replays the state of recent orders, which helps when an employee without access to the module changed statuses, a case where PrestaShop does not run modules.
Tiers with real perks
Four tiers are created on installation, Bronze, Silver, Gold and Platinum, which you can rename and adjust freely. Each tier has a threshold, a points multiplier, a colour and a perks text. Link a tier to a customer group: the module adds the members who reach the tier and removes them when they leave it. Give that group a discount or free shipping, and the promised perk applies with no manual work. Status is based on points earned, and converting points into a voucher does not lower it.
Voucher conversion where customers need it
From the account, the customer picks with a slider how many points to convert and receives a personal code, shown on screen and sent by e-mail. In the cart, points can be used without going to the account: the voucher is created and applied immediately, never above the cart total. Vouchers rely on PrestaShop native cart rules, with adjustable validity, minimum purchase and combination settings.
More reasons to come back than the next order
Offer points on the customer's birthday, with a greeting e-mail, and for the newsletter subscription, once per customer. Run a double points campaign over a set period: the multiplier shows on product pages, in the cart and in the account, and the order date decides. Before a balance expires, the customer receives a reminder with the amount and the date, which often triggers a new order.
Referral that turns customers into ambassadors
Every customer has a referral link and code. A visitor arriving through the link sees a welcome banner, and a friend who got the code by word of mouth can type it in the registration form. The welcome discount is applied automatically as soon as the account is created, including during checkout. The referrer is rewarded with points or a voucher when the friend's first order is validated and reaches the minimum you set. The dashboard follows the whole funnel, from invitations to the revenue generated by referred customers.
There are no reviews yet.