Everything you'd want to know before you install.
A detailed look at how Loyalty Points and Referral Program Module for PrestaShop 8 & 9 works, why we built it the way we did, and the thinking behind the features above.
Why a loyalty module is still worth having
A returning customer costs less than a new one, and a points balance is a concrete reason to come back. PrestaShop has not shipped a loyalty module since version 1.7, and cart rules alone cannot accumulate points, track a status or reward a referral. This module covers all of it in one tool built for PrestaShop 8 and 9.
Reliable points, even when the order changes
Points are calculated from the actual order lines, in the customer currency and then converted. They stay pending until the order reaches a status you have marked as validated, then become available. If the order is cancelled, the points are removed; if you issue a partial credit slip, only the refunded share is deducted. A resynchronisation button replays the state of recent orders, which helps when an employee without access to the module changed statuses, a case where PrestaShop does not run modules.
Tiers that make customers want more
Four tiers are created on installation, Bronze, Silver, Gold and Platinum, which you can rename and adjust freely. Each tier has a threshold, a points multiplier, a colour and a perks text. Status is based on points earned, and converting points into a voucher does not lower it. You can also limit it to a rolling period, for example the last twelve months.
Voucher conversion where customers need it
From the account, the customer picks with a slider how many points to convert and receives a personal code, shown on screen and sent by e-mail. In the cart, points can be used without going to the account: the voucher is created and applied immediately, never above the cart total. Vouchers rely on PrestaShop native cart rules, with adjustable validity, minimum purchase and combination settings.
Referral that turns customers into ambassadors
Every customer has a referral link and code. A visitor arriving through that link sees a welcome banner, then gets the welcome discount applied automatically as soon as the account is created, including during checkout. The referrer is rewarded with points or a voucher when the friend's first order is validated and reaches the minimum you set. The dashboard follows the whole funnel, from invitations to the revenue generated by referred customers.
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