Does the module edit the files in /mails?

No. It touches neither the /mails files nor those of the theme and installs no override. When the email is sent, it replaces the content with the active design. Switch the design or the module off and PrestaShop sends its original email again.

What happens if a design fails while an email is being sent?

The email is never blocked. If rendering fails, the error is written in Advanced Parameters > Logs and PrestaShop sends the native email.

Can emails from other modules be customized?

Yes. The list detects the email templates of installed modules. The 16 main PrestaShop emails and the ps_emailalerts new order alert have a ready-made layout, the others start from a blank layout with header and footer.

How does the personal voucher work?

When the email is really sent, the module creates a cart rule reserved for the customer, usable once, with the discount, validity and minimum purchase you chose. If the same email is sent again from the back office, the same code is reused. Previews and test emails show a sample code and create nothing. In an email addressed to the merchant, the voucher never appears.

Can I test an email without sending it to customers?

Yes. A design stays inactive until you activate it. The Send a test button sends the editor content, even unsaved, to the address of your choice, with sample data or the data of a real order.

Do the emails display correctly in Outlook and Gmail?

The module outputs emails built with tables, inline styles and Outlook conditional comments, the format email clients expect. Images are limited to JPG, PNG and GIF, and a check flags emails above 102 KB, the size beyond which Gmail clips them.

I already use a module that adds product photos to emails. Should I keep it?

Not for designed emails: the products block already shows the photo of each combination. Disable the other module or limit it to the emails you keep native, to avoid two product lists.

Can I reuse my designs on another shop?

Yes. The export creates a ZIP with the designs and uploaded images. Importing it into another shop or installation copies the images and recreates the designs, inactive by default.

PrestaShop Email Template Editor 8/9: Customize Emails

PrestaShop Email Template Editor: Customize Order Emails Visually (8 & 9)

Order emails that look like your brand, built with drag and drop.

Changing a PrestaShop email today means opening order_conf.html in /mails, copying it into every language, then repeating it for the 15 other emails and after every theme update. The result is still a table of lines with no product photo, no product suggestion and nothing that looks like your brand. This module replaces that work with a visual editor in the back office: product blocks with photos, totals, addresses, tracking button, recommended products, promo banners and a personal voucher. Every email is previewed in every language with sample data or a real order, and a test email goes out in one click. The /mails files stay untouched: switch a design off and the native email is back.

At a glance

Drag-and-drop editor with clickable preview, 20 block types and unlimited undo
Product photos, combinations, totals, addresses and tracking button taken from the real order
16 ready-made emails in 3 styles, texts written in 8 languages
Scheduled promo banners and a unique voucher created for each customer
No file in /mails edited, native email restored in one click

PrestaShop 8 & 9 No override 16 ready-made emails 8 languages

30-day refund

12 months updates

24h support

The long version

Everything you'd want to know before you install.

A detailed look at how PrestaShop Email Template Editor: Customize Order Emails Visually (8 & 9) works, why we built it the way we did, and the thinking behind the features above.

§ 01

Why PrestaShop emails so often stay the default ones

Every PrestaShop email exists as two files, HTML and text, per installed language, in /mails or in the theme. A shop in 4 languages has more than 120 files for the order and account emails alone. Editing them requires email-specific HTML made of tables and inline styles, then checking the result in Outlook and Gmail. Most shops therefore keep the default emails: a product list with no photo, no suggestion and nothing in common with the website.

§ 02

A visual editor instead of files

The module adds the Design > Email designer page. The list shows every email of the shop with its status: native or designed, active or not, number of sends over 30 days. The editor builds the email from blocks, shows the preview next to it and outputs HTML made of tables and inline styles, the only format every email client displays the same way.

§ 03

Order data without code

The order blocks read the order being sent: combination photos, attributes, customizations, totals, addresses, carrier and tracking. The PrestaShop email variables stay available in every text and are picked from a menu. A display condition hides a block when its variable is empty, for instance the tracking button until the parcel has a number.

§ 04

Turning service emails into sales

An order confirmation is opened almost every time. The module adds recommended products, a scheduled promo banner and a personal voucher to it: the code is created for the customer when the email is sent, limited to one use and to their account, with the validity and minimum purchase you choose. Links to the shop get UTM parameters to measure the resulting sales in Google Analytics.

§ 05

Testing without risk

Each design stays inactive until you activate it: the native email keeps going out while you work. The preview works with sample data or a real order, the test email uses the current content, and the check list flags an email too heavy for Gmail or an incomplete language. The ZIP export lets you prepare the designs on a test shop and import them into production.

PrestaShop Email Template Editor: Customize Order Emails Visually (8 & 9)

The short version.

No file in /mails edited

An editor you drive with the mouse

The real order in the email

Every language checked before sending

Emails that bring customers back

16 emails ready in seconds

Everything you'd want to know before you install.